Delete Your Account

How to request deletion

Send a request from the email address you registered with to chandamark386@gmail.com, or WhatsApp 0962464552, with:

the subject “Delete my SageTech account”
your SageTech username
the email address of your account

Email a deletion request WhatsApp a request

If you write by WhatsApp, we will send a code to your account's email address to confirm the account is yours. We delete your account within 30 days and confirm by email when it is done.

Before you ask: withdraw any money left in your SageTech wallet, and finish or cancel any open tasks. A deleted account cannot be restored.

What is deleted

Your account: username, email address, password, profile picture and bio
Your posts, comments, likes, follows and every file you uploaded (songs, videos, photos, books, documents, apps)
Your messages, voice notes and reactions
Your points, level, awards, leaderboard entries, challenges and referral code
Your Dating profile, photos, likes, passes and matches
Your saved location, phone number and NRC number
Your Business records (products, sales, expenses, staff)
Your notifications, push subscriptions and Monetise ad settings

What may be kept

Records of payments, wallet transactions and task payments (phone number, amount, date and transaction reference) may be kept for as long as the law requires for accounting, tax and fraud prevention, and are then deleted. Reports about content that broke our rules may be kept to keep other users safe.

Deleting some data without deleting your account

You can delete any of your posts or comments yourself in the app at any time. To have other data deleted (for example your Dating profile or saved location) while keeping your account, send the same request above and say what you want deleted.

Data stored on your phone

Sign-in and settings stored by the Android app are removed when you uninstall it, or with Settings → Apps → SageTech → Storage → Clear storage. Files you downloaded stay in your Downloads folder until you delete them.